West Des Moines-based technology solutions provider Aureon has announced the launch of Ascend for Teams, an advanced Unified Communications as a Service and Contact Center as a Service platform powered by Intermedia Cloud Communications, a global leader in AI-powered communications, collaboration and customer engagement applications. The solution enhances how businesses connect, collaborate and serve customers through a cloud-based experience. According to a news release, Ascend for Teams expands Aureon’s cloud portfolio with enterprise-grade calling and contact center capabilities. With flexible deployment options, robust integrations and scalability for organizations of all sizes, the platform enables businesses to unify their communications, reduce complexity and improve productivity. “Aureon’s mission is to simplify technology so businesses can focus on growth and customer service,” said George O’Neal, president and CEO of Aureon, in a prepared statement. “Ascend for Teams builds on that mission by delivering a secure and reliable communications platform powered by Intermedia.”
